How can I pay for my order?

Big House of Fashion currently accepts Visa, MasterCard, Discover, PayPal, and American Express.  

 How long will it take me to get my order?

 Once we receive your payment for your orders it takes up 5-8 business days processing time prior to shipping. Standard shipping times are 3-6 business days and express shipping 2-3 business days. Once your order has been shipped  you will be notified via email along with your tracking information.

Can I exchange my order? 

 See Returns/Exchanges Policy Page For More Details 

 Do you refund shipping fees?

 Shipping fees are non-refundable.

 I cannot find the answers to my question here, how do I reach customer service? 

 No worries! You can email us at  bighouseoffashionllc@gmail.com