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Big House of Fashion โ€“ Privacy Policy

Effective Date: January 10, 2025

At Big House of Fashion, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or interact with our services.

1. Information We Collect

We may collect the following types of personal information from you:

a. Information You Provide Directly:

  • Name, email address, phone number, and shipping/billing address.
  • Payment information (processed securely through third-party payment processors).
  • Account details, such as usernames and passwords, if you create an account.

b. Information Collected Automatically:

  • IP address, browser type, and operating system.
  • Pages you visit, time spent on our site, and other browsing activity.
  • Cookies and similar tracking technologies to enhance your experience.

c. Information From Third Parties:

  • If you use third-party services like Google or Facebook to log in or interact with our ads, we may collect data shared with us through these services.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process your orders and deliver products.
  • To provide customer support and respond to inquiries.
  • To send marketing emails, SMS messages, and promotions (with your consent).
  • To personalize your shopping experience and recommend products.
  • To analyze website performance and improve our services.
  • To comply with legal obligations.

3. Sharing Your Information

We do not sell your personal information. However, we may share your information with:

  • Service Providers: Payment processors, shipping companies, and marketing platforms that help us fulfill your orders and provide services.
  • Advertising Partners: To display personalized ads based on your interests and browsing behavior.
  • Legal Authorities: When required by law or to protect our rights.

4. Cookies and Tracking Technologies

We use cookies to:

  • Remember your preferences and settings.
  • Provide a seamless shopping experience.
  • Track website performance and analyze user behavior.

You can adjust your cookie preferences through your browser settings.

5. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Update or correct inaccurate information.
  • Deletion: Request that we delete your personal data, subject to legal obligations.
  • Opt-Out: Unsubscribe from marketing emails or SMS messages at any time.
  • Data Portability: Request your information in a portable format.

To exercise your rights, contact us at info@bighouseoffashion.com